Denmark Access Tourism Labelling Scheme

VisitDenmark

VisitDenmark has recognized that for people with disabilities to have successful holidays, there must be good physical accessibility to transportation, accommodation, restaurants, museums, and entertainment.  There also must be access to good reliable information about accessibility so that the people can plan holidays appropriate to them.  Therefore, VisitDenmark has, in co-operation with the Danish disability organisations and the tourism industry set up the association “Accessibility for All” with the purpose of running a new tourism labelling scheme for accessibility.

The accessibility scheme has requirements and regulations in regard to the following seven disability groups: wheelchair users, people with mobility impairments, visually impaired, hearing impaired, people with asthma and allergies, people with mental disabilities, and people with reading difficulties. If a business is approved for e.g. wheelchair users, a fact sheet is made which makes it easy and accessible for the consumer to obtain information about parking, accessibility to and within the business, and access to borrowing or renting technical aids.   There are three types of requirements for the businesses:

1)      Minimum requirements which must be met immediately by the businesses.

2)      Production of an action plan which the businesses must fulfil within a specified time.

3)      Competence requirements, where the business makes an obligation to appoint a person who will be responsible for accessibility and to provide a short training course.

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