USA Travel Agency Highlights Value of Older Market: Appeals to TNZ to Advertise Appropriately

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Michael McClelland of The Best of New Zealand Fly Fishing  told New Zealand’s Inside Tourism magazine this week that social media isn’t all it is sexed up to be, at least in some North American markets.  The Best of New Zealand Fly Fishing is a travel agency started by McClelland in 1981, and – as the name suggests – the American company concentrates solely on trips to this country.  And because most of his up-market clients are retired or approaching retirement, they are not users of these social media forums.  He says his clients won’t be enticed to NZ just because they receive a message to do so via Twitter, Facebook or YouTube. So he is appealing to Tourism New Zealand to take a balanced approach when it comes to destination marketing. “I do not want see all the traditional ways forgotten. Most of the social media are great for our kids but they are not the market that is coming to NZ. If they do travel then most will probably fall into the backpacker market.”  He adds: “I have looked at every YouTube clip on fishing in NZ and most of the videos are young people that are fishing on their own. Very few are using a guide and even fewer are staying in fishing lodges.  It is great exposure for New Zealand, but it is not the market that really helps sustains the lodges or spends anywhere near the money that our up-market clients spend” (Inside Tourism Issue 800, 26/8/2010).

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