Writing recently on Scope, The Science Museum of London’s Special Event Developers, Claire Hazell, shared some tips on how the Museum achieved recently being named as one of the top 20 most accessible tourist attractions in Britain. As Special Events Developer, Hazell and her team write, develop and present a large programme of events aimed at families during holidays and weekends, and run a variety of events aimed at making the Science Museum accessible to everyone. Regarding accessibility, the main points Hazell shared on Scope are:
1) There is a big difference between accessible and inclusive. For example, the Museum’s science shows, storytelling sessions and workshops are all presented in British Sign Language and are suitable for both deaf and hearing visitors.
2) Accessible means different things to different people. Making the museum accessible can mean different things for everyone. It could just mean giving someone a map so they can find their way around but it could also mean coming to an event which has provision for their needs. 3) Don’t make assumptions
3) Don’t make assumptions. The Museum never assumes anything and makes sure it looks at developments from every angle and assumes nothing.
4) You can’t do it alone. If you don’t know much about what an event will need, ask people that would know. Information from other people/groups is invaluable and will help a team provide a new event that is open to even more people.
5) Taking the first step is hard but the rewards are worth it. It is always an amazing accomplishment to open the door for an event for the first time and see the smiles on the faces of families and children.