Refs

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The following is a list of academic, semi-academic, and organizational references about – or relevant to – accessible tourism.  All links were extant at the time of addition to this list.  If you have any to add, please contact me (sandrarhodda (at) hotmail (dot) com).

Adac e.V. (ed.) (2003): Barrierefreier Tourismus für Alle. Eine Planungshilfe für Tourismus-Praktiker zur erfolgreichen Entwicklung barrierefreier Angebote. München

Aldred, R., & Woodcock, J. (2008). Transport: challenging disabling environments. Local Environment: The International Journal of Justice and Sustainability, 13(6), 485–496.

Allan, M (2013).  Disability tourism: Why do disabled people engage in tourism activities?  European Journal of Social Sciences 39: 3, pp. 480-486.

Ambrose, I., Darcy, S., & Buhalis, D. (2012). Conclusion – Best Practice in Accessible Tourism. In D. Buhalis, S. Darcy & I. Ambrose (Eds.), Best Practice in Accessible Tourism: Inclusion, Disability, Ageing Population and Tourism (pp. 377-382). Bristol, UK: Channel View Publications.

Ambrose, I (2013). Accessible tourism experiences in Europe.  Presentation at Convegno Turismabile 2013: Atti del convegno: Turismo accessibile e Piedmont for All, 25/6/2013.

APEC. (2003). Best practices in tourism accessibility for travelers with restricted physical ability. Final report. APEC Tourism Working Group. Singapore: Asia-Pacific Economic Cooperation Secretariat.

Aragall, F. et al. (2003): European Concept for Accessibility. Editor: Info Handicap. Luxembourg. www.eca.lu Arseneault, P., Bédard, F., et al. (1995). Tourism for people with restricted physical ability: A little known but rapidly developing market. Montréal: Kéroul.

Arts Access Aotearoa (2014).  Art for all: Increasing access to the arts for disabled people.   http://artsaccess.org.nz/uploads/sites/artsaccess/files/images/2014%20Arts%20For%20All/Arts%20For%20All%20Final%20Website.pdf

Australian Hotels Association, & Tourism and Transport Forum. (2010). Accessible Rooms In Short Term Accommodation: A Look At Supply and Demand. Canberra: Australian Hotels Association and AZthe Tourism and Transport Forum.

Barcelona. Del Plan de Accesibilidad a la Ciudad para Todas las Personas (Abril 2003), Editado por la Design for All Foundation, con la colaboración del Ayuntamiento de Barcelona.

Barrett, A (2013). The economic contribution of older Londoners.  Greater London Authority. http://www.ifa-fiv.org/wp-content/uploads/2015/03/5-The-Economic-Contribution-of-Older-Londoners.pdf

Barrier Free New Zealand Trust (2013). Barrier free built environment: Guidelines for quality accessibility using NZ Standard 4121 and the NZ Building Code. BFNZT website  http://www.barrierfreenz.org.nz/sites/default/files/publications/FINAL%20Barrier%20Free%20Built%20Environments%206%20-%202-8.pdf

Barrier Free Tourism Austria website: Numerous articles, papers etc, by a variety of authors, mainly in German http://www.urlaubfueralle.at/en/doc/publications

Betts, K (2014).  The ageing of the Australian population: Triumph or disaster?  A report prepared for the Monash Centre for Population and Urban Research, Monash University.  41 pp. http://artsonline.monash.edu.au/cpur/files/2014/04/Ageing-of-the-Australian-population-4.pdf

Bizjak, B., Knezevic, M. & Cvetreznik, S. (2011). Attitude change towards guests with disabilities Reflections From Tourism Students. Annals of Tourism Research, Volume 3, p. 842–857.

Bowtell, J. (2015) “Assessing the value and market attractiveness of the accessible tourism industry in Europe: a focus on major travel and leisure companies”, Journal of Tourism Futures, Vol. 1 Iss: 3, pp.203 – 222

BRANZ. Universal Design. Website which is a New Zealand resource for housing for the architecture and design community on universal design (UD).   http://www.branz.co.nz/universal_design

Brazil Ministry of Tourism (2013). Estudo do Perfil de Turistas – Pessoas com Dificiencia Documento Tecnico 2013 http://www.turismo.gov.br/export/sites/default/turismo/noticias/todas_noticias/Noticias_download/Estudo_de_dem_turistas_pessoas_com_def_DocCompleto_12.2013.pdf

Buhalis, D., & Darcy, S. (eds) (2011).  Accessible Tourism: Concepts and issues.  Channel View Publications, Bristol. 316 pp.

Buhalis, D., Darcy, S., & Ambrose, I. (eds) (2012). Best practice in accessible tourism: Inclusion, disability, ageing population, and tourismChannel View Publications, Bristol. 379 pp.

Buhalis, D., V. Eichhorn, E. Michopoulou & G. Miller (2005). Accessibility market and stakeholder analysis – One-Stop-Shop for Accessible Tourism in Europe (OSSATE). 2005, University of Surrey: Surrey, United Kingdom. http://www.ossate.org/doc_resources/OSSATE_Market&Stakeholder%20Analysis_Public_Version_Fina..pdf

Buhalis, D., & Michopoulou, E. (2011).  Information-enabled tourism destination marketing: addressing the accessibility market.  Current Issues in Tourism Vol. 14, No. 2, 145–168.

Bundesministerium für Wirtschaft und Technologie BMWI (ed.) (2004): Economic Impulses of Accessible Tourism for All. Bonn = Dokumentation des BMWA Nr. 526  http://www.bmwi.de/English/Navigation/Service/publications,did=29680,render=renderPrint.html

Cameron, B., & Darcy, S. (2012). Wheelchair Travel Guides: a review of approaches and contradictions In D. Buhalis, S. Darcy & I. Ambrose (Eds.), Best Practice in Accessible Tourism: inclusion, disability, ageing population and tourism (pp. 263-284). Bristol, UK: Channel View Publications.

Canadian Transportation Agency (2007).  Communications barriers:  A look at barriers to communication facing persons with disabilities who travel by air.  Ministry of Public Works and Government services Canada.   http://www.cta-otc.gc.ca/eng/publication/communication-barriers-look-barriers-communication-facing-persons-disabilities-who-trave

Centre for Excellence in Universal Design (n.d.). What is Universal Design: Benefits and Drivers. http://universaldesign.ie/exploreampdiscover/benefitsanddrivers#bus

Center for Universal Design (2009). Universal Design Principleshttp://www.design.ncsu.edu/cud/about_ud/about_ud.htm

Conference Board of Canada (2001).  Tapping the Talents of People with Disabilities www.conferenceboard.ca/pdfs/disability.pdf

Cruces, R. P. (2015).  Removing “invisible” barriers: opening paths towards the future of accessible tourism.   Journal of Tourism Futures, Vol. 1 (3): 269 – 284   http://dx.doi.org/10.1108/JTF-04-2015-0018

Darcy, S. (2012). (Dis)Embodied Air Travel Experiences: Disability, Discrimination and the Affect of a Discontinuous Air Travel Chain. Journal of Hospitality and Tourism Management, 19(e8), 1-11.

Darcy, S. (2011). Developing Sustainable Approaches to Accessible Accommodation Information Provision: A Foundation for Strategic Knowledge Management. Tourism Recreation Research, 36(2), 141-157.

Darcy, S. (2010). Inherent complexity: Disability, accessible tourism and accommodation information preferences. Tourism Management, 31(6), 816-826.

Darcy, S. (2006). Setting a Research Agenda for Accessible Tourism (pp. 48). Sustainable Tourism Cooperative Research Centre, Gold Coast.

Darcy, S. (2003), The politics of disability and access: the Sydney 2000 Games experience. Disability & Society, 18(6), 737-757.

Darcy, S (2002), ‘Marginalised Participation: Physical Disability, High Support Needs And Tourism’, Journal of Hospitality and Tourism Management, Vol 9 No.1 pp 61-72 (January 2002)

Darcy, S (2001), ‘The Games for Everyone? Planning for Disability and Access for the Sydney 2000 Paralympic & Olympic Games’, Disability Studies Quarterly, Fall 2001 Vol 21 No. 4., pp. 70-84

Darcy, S (2001), ‘People with Physical Disabilities and Leisure’, in Patterson, Ian & Taylor, Tracy (Editors), Celebrating Inclusion and Diversity in Leisure, (pp59-80) HM Leisure Planning Pty Ltd, Melbourne.

Darcy, S. (1998). Anxiety to access: tourism patterns and experiences of New South Wales people with a physical disability (pp. 76). Sydney: Tourism New South Wales.

Darcy, S. (1996). Catering for people with a disability. Australian and New Zealand Tourism Professional, 1(1), 24-26.

Darcy, S., Ambrose, I., & Buhalis, D. (2012). Introduction. In D. Buhalis, S. Darcy & I. Ambrose (Eds.), Best Practice in Accessible Tourism: Inclusion, Disability, Ageing Population and Tourism (pp. 1-16). Bristol, UK: Channel View Publications

Darcy, S., Ambrose, I., & Buhalis, D. (2011). Chapter 19 – Conclusion: A call towards universal approaches to accessible tourism. In D. Buhalis & S. Darcy (Eds.), Accessible Tourism: Concepts and Issues (pp. 299-316). Bristol, UK: Channel View Publications.

Darcy, S., & Buhalis, D. (2011). Chapter 1 – Introduction: From disabled tourists to accessible tourism. In D. Buhalis & S. Darcy (Eds.), Accessible Tourism: Concepts and Issues (pp. 1-19). Bristol, UK: Channel View Publications.

Darcy, S., & Buhalis, D. (2011). Chapter 2 – Conceptualising Disability: Medical, Social, WHO ICF, Dimensions and Levels of Support Needs. In D. Buhalis & S. Darcy (Eds.), Accessible Tourism: Concepts and Issues (pp. 21-44). Bristol, UK: Channel View Publications.

Darcy, S., Cameron, B., Dwyer, L., & Taylor, T. (2008). Understanding accessible spaces and places: www.sydneyforall.com Web portal and the North Head Lookout Case Study. Australasian Parks and Leisure, 11(3 Spring), 28-34.

Darcy, S., Cameron, B., Dwyer, L., Taylor, T., Wong, E., & Thomson, A. (2008). Visitor accessibility in urban centres (pp. 75). Sustainable Tourism Cooperative Research Centre, Gold Coast.

Darcy, S., Cameron, B., & Pegg, S. (2010). Accessible tourism and sustainability: a discussion and case study. Journal of Sustainable Tourism, 18(4), 515 – 537.

Darcy, S., Cameron, B., Pegg, S., & Packer, T. (2008). Developing Business Cases for Accessible Tourism. Sustainable Tourism Cooperative Research Centre, Gold Coast

Darcy, S., Cameron, B., & Schweinsberg, S. (2012). Australian approaches to accessible tourism. In D. Buhalis, S. Darcy & I. Ambrose (Eds.), Best Practice in Accessible Tourism: Inclusion, Disability, Ageing Population and Tourism (pp. 79-113). Bristol, UK: Channel View Publications.

Darcy, S and Daruwalla, P (1999), ‘The Trouble with Travel: Tourism and people with disabilities’, Social Alternatives Vol 18, No. 1 January pp41-48

Darcy, S., & Dickson, T. (2009). A Whole-of-Life Approach to Tourism: The Case for Accessible Tourism Experiences. Journal of Hospitality and Tourism Management, 16(1), 32-44.

Darcy, S, and Harris, R. (2003), Inclusive and Accessible Special Event Planning: an Australia Perspective. Event Management, 8(1), pp.516-536

Darcy, S., & Pegg, S. (2011). Towards Strategic Intent: Perceptions of disability service provision amongst hotel accommodation managers. International Journal of Hospitality Management, 30(2), 468-476. doi: DOI: 10.1016/j.ijhm.2010.09.009

Darcy, S., Pegg, S., & Cameron, B. (2011). Chapter 15 – Developing a Business Case for Accessible Tourism. In D. Buhalis & S. Darcy (Eds.), Accessible Tourism: Concepts and Issues (pp. 240-258). Bristol, UK: Channel View Publications

Darcy, S., & Ravinder, R. (2012). Air Travel for People with Disabilities. In D. Buhalis, S. Darcy & I. Ambrose (Eds.), Best Practice in Accessible Tourism: Inclusion, Disability, Ageing Population and Tourism (pp. 207-219). Bristol, UK: Channel View Publications.

Daruwalla, P., and Darcy, S. (2005), Public Sympathy: Private Antipathy: Personal and Societal Attitudes Towards People with Disabilities. Annals of Tourism Research, 32(3) p549-570

Davies, T. D., Jr., & Beasley, K. A. (1994). Accessible design for hospitality: ADA guidelines for planning accessible hotels, motels and other recreational facilities. New York: McGraw-Hill.

De la Ciutat sense barreres a la Ciutat per a Tothom (2002). Editado en catalán por la Diputación de Barcelona, perteneciente a la colección Espai Públic Urbà.

Deutsches Seminar für Tourismus (DSFT) Berlin e.V. (n.d.). Tourismus für Alle – ein Zukunftsmarkt  Tourism for All, a future market. http://www.dsft-berlin.de/local/media/downloads/veranstaltungenaktuelle_projekte/reisen_fuer_alle_flyer.pdf

Dickson, T. J. (2007). Accessible summer alpine tourism – quality barrier-free tourism.  Centre for Tourism research, University of Canberra. 4pp.

Dickson, T.J., & Darcy, S. (2012). Australian: Alpine Accessible Tourism Project and Disabled Wintersports. In D. Buhalis, S. Darcy & I. Ambrose (Eds.), Best Practice in Accessible Tourism: Inclusion, Disability, Ageing Population and Tourism (pp. 339-361). Bristol, UK: Channel View Publications.

Disabled World (TM) (2012).  World Facts and Statistics on Disabilities and Disability Issues. [Online] Available at: http://www.disabled-world.com/disability/statistics/#ixzz2HJt698Oj

Diverse Cymru & Arts Council of Wales (2015). Equality Guide http://www.artswales.org.uk/what-we-do/online-equality-guide

Donovan, R. (2013). Sustainable value creation through disability: The global economics of disability.  Fifth Quadrant Analytics.
http://returnondisability.com/wp-content/uploads/2012/09/The%20Global%20Economics%20of%20Disability%20-%202013%20Annual%20Report.pdf

Dwyer, L (2005). Trends underpinning global tourism in the coming decade, in Global Tourism, W. Theobald, Editor. 2005, Butterworth Heinemann: Burlington, MA. p. 529-545.

Dwyer, L., & Darcy, S. (2011). Chapter 14 – Economic Contribution of Tourists with Disabilities: An Australian Approach and Methodology. In D. Buhalis & S.
Darcy (Eds.), Accessible Tourism: Concepts and Issues (pp. 213-239).
Bristol, UK: Channel View Publications

Eichhorn, V., Miller, G., Michopoulou, E., & Buhalis, D.  (2008).  Enabling access to tourism through information schemes.  Annals of Tourism Research, Vol. 35, No. 1, pp. 189–210, 2008

Employers’ Forum on Disability (2005).  Disability in the UK – 2005.  www.employers-forum.co.uk/www/cguests/info/disability.htm

ESCAP (2000). Barrier-free tourism for people with disabilities in the ESCAP region. Bali – Indonesia, s.n.

European Commission (2012).  Accessibility.  Flash Barometer report 345; 86 pp.  http://ec.europa.eu/public_opinion/flash/fl_345_en.pdf

European Commission (2013). Study on assessing and promoting e-accessibility.  Authors: Kubitschke, L., Cullen, K., Dolphin, C., Laurin, S., and Cederbom, A., for the EC.  ISBN 978-92-79-33183-1. 214 pp. http://ec.europa.eu/digital-agenda/en/news/study-assessing-and-promoting-e-accessibility

European Commission, DG Enterprise and Industry (2014).  Economic impact and travel patterns of Accessible Tourism in Europe: Final report summary. http://www.accessibletourism.org/resources/toolip/doc/2014/07/06/study-a-economic-impact-and-travel-patterns-of-accessible-tourism-in-europe—fi.pdf  

European Commission, DG Enterprise and Industry (2014).  Mapping skills and training needs to improve accessibility in tourism services. A study prepared for the EC, DG ENTR by Hausemer, P., Ambrose, I., Ito, K., and Auzinger, M. http://www.t-guide.eu/resources/study-c-final-report_skills_ec_mastercopy_for-printing_final.pdf?i=t-guide

European Commission, DG Enterprise and Industry (2014b).  Mapping skills and training needs to improve accessibility in tourism services. A study prepared for the EC, DG ENTR by Hausemer, P., Ambrose, I., Ito, K., and Auzinger, M. http://www.accessibletourism.org/resources/toolip/doc/2014/06/09/hausemer_eu-accessible-tourism_skills-study.pdf Slide presentation

European Commission, DG Enterprise and Industry (2014c).  Mapping and performance check of the supply of Accessible Tourism services in Europe. The supply study.  A study prepared for the EC, DG ENTR by Ambrose, I., Hausemer, P., and Michailidis, S.  http://www.accessibletourism.org/resources/toolip/doc/2014/06/09/ambrose-eu-accessible-tourism_supply-study.pdf Slide presentation.

European Concept for Accessibility (ECA) (2003). Editado por el European Concept for Accessibility Network (EuCAN) y el apoyo del Ministerio de la Famille, de la Solidarité Sociale et de la Jeunesse de Luxemburgo.

European Union Commission (2009).  Civil society platform on access to culture: Policy guidelines. EU Cultural Sector. 186pp. http://ec.europa.eu/culture/documents/platform_access_culture_july09.pdf

Flores, M. (2006).  Optimization of Hotel Reception and Accommodation Service Management for Guests with Disabilities.  The Review of Disability Studies: An International Journal Volume 2, Issue 2

Foggin, S. E. A., Darcy, S., & Cameron, B. (2003). Vers un tourisme sans barrières: Initiatives dans la région Asie-Pacifique. Teoros, 22(3), 16-35

Forrester, B. (2011). What’s happening overseas – Learning’s from the SATH Conference Paper presented at the National Tourism Dialogue, Parliament House, Canberra. http://www.nican.com.au/news/communique-national-tourism-dialogue

Freeman, I., & Selmi, N. (2009). French versus Canadian Tourism: Response to the Disabled.  Journal of Travel Research 2010 49: 471

Frye, A. (2013). Wrong questions, wrong answers: The statistical barrier to accessibility. Transport Research Board of the National Academies Annual Meeting 2013 presentation.

Fundación ACS y Organización Mundial del Turismo (2014), Manual de turismo accesible para todos: Alianzas público-privadas y buenas prácticas, http://dtxtq4w60xqpw.cloudfront.net/sites/all/files/pdf/accesible_aa_manual_turismo_accesible_omt_final.pdf  OMT, Madrid.

Gallagher, J. M., & Hull, A. H. (1996). Cruise ship accommodations for passengers with physical limitations due to disability or age. American Journal of Occupational Therapy, 50(8), 685-687.

German National Tourist Board. (2009). Press Release: GNTB global marketing – Barrier-free travel an integral part of GNTB’s marketing activities. http://www.germany-tourism.de/pdf/110309_barrier-free_travel.pdf

GfK (2014).  Economic impact and travel patterns of accessible tourism in Europe: Key findings. Service contract S12.ACPROCE052481700: European Commission DG Enterprise and Industry. http://www.accessibletourism.org/resources/toolip/doc/2014/06/09/guisette-and-li_eu-accessible-tourism_economic-demand-study.pdf Presentation slides.

Gillovic, B., & McIntosh, A. (2015) “Stakeholder perspectives of the future of accessible tourism in New Zealand”, Journal of Tourism Futures, Vol. 1 Iss: 3, pp.223 – 239

Goodall, B., Pottinger, G., Dixon, T., & Russell, H. (2004). Heritage property, tourism and the UK Disability Discrimination Act. Property Management, 22(5), 345-357.

Gore, E., and Parckar, G. (2010).  Rights and reality: Disabled people’s experience of accessing goods and services.  Leonard Cheshire Disability.  http://www.lcdisability.org/?lid=12274

Griffin Dolon, J. (2000). Accessibility, the Americans with Disabilities Act, and the natural environment as a tourist resource.  International Journal of Tourism and Hospitality Research, 11(2), 101-110.

HarrisInteractive Market Research (2005).  Research
among adults with disabilities – travel and hospitality
. 2005 January; 66: http://www.opendoorsnfp.org/page3.html

Hjorthol, R., Levin, L., & Siren, A. (2010). Mobility in different generations of older persons: The development of daily travel indifferent cohorts in Denmark, Norway andSweden. Journal of Transport Geography, 18(5), 624-633.

Houtenville, A, J. (2013). 2013 Annual Compendium of Disability Statistics. Durham, NH: University of New Hampshire, Institute on Disability. http://www.disabilitycompendium.org/docs/default-source/2013-compendium/download-the-2013-compendium.pdf?sfvrsn=0

Huber, D. (2014). The impact of life events on the tourism behaviour of senior citizens in Freising, Germany. A thesis submitted to Auckland University of technology in fulfilment of the requirements for the degree of Doctor of Philosophy.  376 pp. http://aut.researchgateway.ac.nz/handle/10292/8001

IATA. (1981). Incapacitated passengers handling guide. Montreal, Canada: International Air Transport Association.

IATA. (1993). Minutes: handicapped passengers working group meeting, Geneva, 16-18 February. Unpublished document, International Air Transport Association.

IATA. (2002). Comments on the European Commission’s consultation paper, airline contracts with passengers. Geneva: International Air Transport Association.

ICAO/OACI (2013). Manual on Access to Air Transport by persons with Disabilities.   International Civil Aviation Organization.  First edition 2013.  http://www.passepartouttraining.com/uploads/2013/03/ICAO-Manual-Doc-9984-1st-Edition-alltext-en_published_March-2013.pdf

Imrie, R. (1996). Disability and the city: international perspectives. London: Paul Chapman.

Imrie, R. (2000). Disabling environments and the geography of access policies and practices. Disability & Society, 15(1), 5-24.

Indian Institute of Tourism and Travel Management (IITTM) (2010).  Problems and Prospects of Accessible Tourism in India, s.l.: Ministry of Tourism (Govt. of India).

International Federation on Ageing (2015). Age-friendly resources manual (has many great links) http://www.ifa-fiv.org/wp-content/uploads/2015/03/Age-Friendly-Communities-Resource-Manual.pdf

Jeffery, F (2014).  Ignore accessible tourism at your peril Travel Weekly, 9/12/2014 http://www.travelweekly.co.uk/Articles/2014/12/09/51431/comment+ignore+accessible+tourism+at+your+peril.html

Jørgensen I. S.  2008  Norway’s experience with standard for accessible tourist destinations.  ISO Management Systems, www.iso.org/ims

Kéroul. (2001). A growth market: behaviors among tourists with restricted physical abilities in canada. Montreal: Kéroul.

Khoo, S., & Walsh, C.A. (2013) Scuba Diving for Persons with Disabilities.  In Scuba Diving Tourism Edited by Ghazali Musa, Kay Dimmock

Krimberg, K. (2002). An adventure in living. Open World for Disability and Mature Travel, 5(1), 23-25.

Leonard Cheshire Disability (2007). Now boarding: Disabled people’s experiences of air travel.  http://www.lcdisability.org/?lid=3873

Leonard Cheshire Disability (2006). Public House? – a report into the accessibility of pubs and bars.   http://www.lcdisability.org/?lid=3873

Leonard Cheshire Disability (2005). Wish You Were Here? Disabled people’s holiday experiences.  http://www.lcdisability.org/?lid=3873

Leonard Cheshire Disability (2005).  No Room At The Inn: A report on UK hotels and accessibility.   http://www.lcdisability.org/?lid=3873

Leonard Cheshire Disability (2003).  Mind the Gap: Leonard Cheshire’s social exclusion report 2003.   http://www.lcdisability.org/?lid=3873

Lords Publications Lords Hansards UK (2015). Debate in the House of Lords on “Disabled people: Hotel facilities”. http://www.publications.parliament.uk/pa/ld201415/ldhansrd/text/150223-0002.htm#15022332000695

Manual d’accessibilitat de platges de la província de Barcelona (2001), Editado en catalán por la Diputación de Barcelona.

Maat, V., & Rhodda, S. (2010).  RWC 2011: A chance to improve access and improve the bottom line?  Tourism Business June/July, p. 30.  www.tourismbusinessmag.co.nz

Markus, M., & Lassnig, M. (2009).  Trends and Innovations in Accessible Tourism. ENAT Congress workshop presentation, Vienna, September 30th, 2009 http://www.urlaubfueralle.at/upload/tagung/ENAT09/shared/16.WS2-Conclusions-Lassnig.pdf

Michopoulou, E., Darcy, S., Ambrose, I., & Buhalis, D (2015).  “Accessible tourism futures: the world we dream to live in and the opportunities we hope to have”, Journal of Tourism Futures, Vol. 1 Iss: 3, pp.179 – 188

Miller, G (2014).  Economic Impact and Travel patterns of Accessible Tourism in Europe.   Service Contract SI2.ACPROCE052481700 European Commission, DG Enterprise and Industry.  https://www.academia.edu/7606067/Economic_Impact_and_Travel_Patterns_of_Accessible_Tourism_in_Europe

MSD NZ (2011).  The business of ageing: Realising the Economic Potential of Older New Zealanders.  Ministry of Social Development New Zealand website http://www.msd.govt.nz/about-msd-and-our-work/publications-resources/research/business-of-ageing/

Muqbil, I. (2010). 4. Travelling In Germany Rated ‘Good’ By People With Disabilities. Travel Impact Newswire 16 (12 March 2010)

Myers, S. (2001). Treasures in the Bush. Open World for Disability and Mature Travel, 4(3), 8-11.

Myers, S., & Van Horn, L. (2002). Dubai: Unique, surprising, accessible!   Open World for Disability and Mature Travel, 5(2), 12-15.

National Disability Authority Ireland (2012). Conference on Access to Historic Buildings and Places.  Conference presentations.  http://www.nda.ie/cntmgmtnew.nsf/0/413FD714E7B4AC4080257A22004B248D?OpenDocument

Naniopoulos , A., & Tsalis, P. (2015).  A methodology for facing the accessibility of monuments developed and realised in Thessaloniki, Greece.   Journal of Tourism Futures, Vol. 1 (3): 240 – 253  http://dx.doi.org/10.1108/JTF-03-2015-0007

Naniopoulos, A., et. al. (2015).   Accessibility improvement interventions realised in Byzantine monuments of Thessaloniki, Greece.   Journal of Tourism Futures, Vol. 1 (3): 254 – 268 http://dx.doi.org/10.1108/JTF-03-2015-0008

Naturefriends (2014). Accessible Tourism for All /Barrierefreier für Alle /Tourisme sans barrièrs pour tous. http://www.nfi.at/dmdocuments/NFI_BarrierefreierTourismus.pdf

Nielsen Company, The (2014).  The age gap: As global population skews older, its needs are not being met. http://silvergroup.asia/wp-content/uploads/2014/04/nielsen-global-aging-report-february-2014.pdf?utm_source=Newsletter+%2336&utm_campaign=SilverTips+%2336&utm_medium=email

Neumann, P. (2006): Economic Impacts of Accessible Tourism for All – The Case of Germany. In: Newsletter of Design For All Institute Of India, Vol-1, Number-4/2006

Neumann, P., & Reuber, P. (Hrsg.) (2004): Ökonomische Impulse eines barrierefreien Tourismus für Alle. Langfassung einer Studie im Auftrag des Bundesministeriums für Wirtschaft und Arbeit. Münster (= Münstersche Geographische Arbeiten 47).

NFD, (2011). The tourism needs of people with hearing loss. Report on a research project carried out for the NZ National Foundation for the deaf by Sandra Rhodda in conjuncton with NZTRI https://www.nfd.org.nz/assets/Reports/Access-Tourism-for-people-with-hearing-loss.pdf

NFD (2011). The tourism needs of people with hearing loss. Research report; New Zealand Tourism Research Institute for National Foundation for the Deaf.  Summary here.

Nordiska Handikappolitiska Rådet (2002)Aktuellt i Norden – Turism för alla, s.l.: Vällingby.

O’Fallon, C. (2010) Auditing public transport accessibility in New Zealand.  Pinnacle Research and Policy, Wellington. NZ Transport Agency research report 417. 150 pp.

Office of National Tourism. (1997). The tourism challenge: Access for all. Canberra.

Olympic Delivery Authority (2011). Inclusive Design Standards.  http://learninglegacy.independent.gov.uk/documents/pdfs/equality-inclusion-employment-and-skills/62-inclusive-design-standards-eies.pdf

Open Doors Organization and Harris Interactive. (2002). Research among adults with disabilities: Travel and hospitality. Chicago: Open Doors Organization

Organización Mundial del Turismo (2014), Manual sobre Turismo Accesible para Todos: Principios, herramientas y buenas prácticas – Módulo I: Turismo Accesible – definición y contexto, OMT, Madrid.

Ozturk Y., Yayli, A., & Yesiltas, M. (2008). Is the Turkish tourism industry ready for a disabled customer’s market?  The views of hotel and travel agency managers. Tourism Management 29 (2008) 382–389

Packer, T., Small, J., & Darcy, S. (2008). Tourist Experiences of Individuals with Vision Impairment. Sustainable Tourism Cooperative Research Centre, Gold Coast.

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