1 Jan

Toolkits, Strategies

Posted by Sandra Rhodda.

Several international jusrisdictions have Access Tourism Strategies.  They include London (DCMS, 2010), British Columbia Canada (Tourism British Columbia, 2008), Western Australia (Tourism Western Australia, 2007), and Victoria Australia (Tourism Victoria, 2010).   Many international jurisdictions have produced toolkits for tourism business owners who wish to improve access.  The following is a partial list of sites or publications that have such toolkits, or have descriptions of how businesses can improve access for people with disabilities.

If anyone has any more examples of strategies or toolkits, please send me an email (sandra rhodda (all one word) at hotmail dot com).

1. 2010 Legacies Now (n.d.). Accessible tourism strategy: Accessibility assessment criteria.

2. Access Audits Australia (2009). Series: Customer Access Checklists. Developed for the City of Melbourne.

3. Accessible Accommodation: HMAA Code of Practice for the provision of facilities for the deaf and Hearing-Impaired.  Deafness Forum Australia

4. Arts Access Aotearoa New Zealand.  Accessibility checklist for arts organizations and venues.

5. Australian Human Rights Commission. (2004). Missed business? How to attract more customers by providing better access to your business.

6. Be. Accessible Business Toolkit

7.  British Tourism Authority (2009). One Step Ahead: The standard to let you accommodate older and less mobile guests.

8. Christchurch City Council (Updated 30 June 2010).  Accessible facilities report template. Form B-065. Environmental Policy Unit.  Available by searching here http://www.ccc.govt.nz/index.aspx

9. DCMS (2010). Accessible tourism: Making it work for yourbusiness.  Produced on behalf of the Department of Culture, Media, and Sport, U.K. by the Accessible Tourism Stakeholder Forum for 2012.

10. Disabilities Service Commission . Your Welcome WA Access Initiaitve. Information sheets from website. Information sheets include:

11. East Midlands Tourism. (2008). Think access: Easy for you, easy for visitors.

12. European Commission.  Improving information on accessible tourism for disabled people. 

13. English Heritage (2005).  Easy access to historic landscapes.

14. European Disabilities Forum (2012).  Freedom Guide: Paving the way towards free movement for persons with disabilities

15. Independent Living Centre of Western Australia Inc (n.d.).  GuestAbility: Signposts to accommodating people of all ages and abilities.  QDI Direct Press, Perth. 59pp.

16. McNaughton, I, and Powles, M, 2009.  Arts for All, Opening Doors for Disabled People.

17. Moreland City Council (2007). Good access is good business: a guide for small business and retailers.

18. National Alliance for Accessible Golf (2010).  Toolkit for golf course owners and operators, USA.

19. North East England Tourism. Profit through access online training.

20. PuedoViajar (2012). Guía básica para la accesibilidad en el comercio y la hostelería 

21. Tourism Queensland (2004). Disability tourism.

22. Tourism South East. (2009). Think access: Easy for you, easy for visitors.

23. Unitarian Universalist. (n.d.).  Access checklist for meeting and conference
planning.

24. Visit Britain. (20008). Easy does it: Simple, low-cost changes to
benefit you and your visitors.

25. Visit England (2009). One step ahead: the standard to help you accommodate older and less mobile guests.

26. Upper Hutt City Council NZ (2011).  Discover: serving customers with disabilities.

27. Upper Hutt City Council NZ (2011).  Discover: serving customers with disabilities: Training guide.